Nine Books on Quality Management
and Business Process Improvement

Books, Booklets and Articles by Tom Taormina

Books

Implementing ISO 9001:2000; The Journey from Conformance to Performance (Chinese language), Pearson Education/China Machine Press (2003) ISBN 7-111-12311-5.

Implementing ISO 9001:2000; The Journey from Conformance to Performance, Prentice Hall (2002) ISBN 0-13-061909-4.

Introduction to ISO 9001:2000 Self Study Course, ABS Government Institutes (2001)

Assessing ISO 9001:2000 For Your Business, Key Elements and Strategies ABS Government Institutes (2001) ISBN 0-86587-828-5.

Successful Internal Auditing to ISO 9000, Prentice Hall (1999) ISBN  0-13-856808-1.

Assessing ISO 9000 For Your Business, Key Elements and Strategies, ABS Government Institutes (1999) ISBN  0-86587-648-7.

ISO 9000 Liderazgo Virtual, Prentice Hall (1997) (Spanish language) ISBN  970-17-0027-9.

Virtual Leadership and the ISO 9000 Imperative, Prentice Hall(1996) ISBN  0-13-237074-3.

Booklets

Smile, You are at the Dentist, a case study in entrepreneurial leadership, The Taormina Group, 2004

The Essence of Quality Management, Anthologies 1,2 and 3, (1998-1989) (Managing Editor) American Society for Quality (ASQ), Quality Management Division.

What is a Quality Management System? (1997) American Society for Quality, Quality Management Division

Management or Leadership? (1997) American Society for Quality, Quality Management Division

Recent Magazine Articles

The Internal Auditing Forum (January thru December 2004), Quality Systems Update Magazine

The ISO 9001:2000 Transition Workshop (January thru December 2003), Quality Systems Update Magazine

Quality to Business, (Spring 2002) Comstock's Business Magazine

11 Ways to Increase Profit with ISO 9001:2000, (April 2002), Quality Systems Update

From Quality to Business Success, (April 2002), Quality Progress Magazine

I Know It When I See It: The True Meaning of Quality, (March 2002), Pearson Education's InformIt.com

FS9000 –: The New Quality Standard for The Financial Services Industry, (March 2001), Quality Systems Update Magazine

ISO 9000 –: 2000, The Journey From Conformance to Performance, (December 2000) The Quality Management Journal of Australia

Virtual Quality,  (Volume 11, Number 5, 1999), The TQM Magazine (England)

Conducting Successful Internal Audits, (June, 1998) Quality Digest Magazine

Como ter Sucesso com a Auditoria Interna (October 1998) BQ Qualidade (Brazil, Portuguese)

Let the Gains Begin